Our Proven Rug Cleaning Process

Our thorough cleaning process typically takes 1-2 weeks from pickup to delivery. This allows adequate time for proper inspection, dusting, washing, rinsing, and complete drying. Rushing this process can lead to mildew or incomplete cleaning, so we ensure each rug receives the time it needs for optimal results.

Yes, absolutely. Our hand-wash submersion method is specifically designed to be gentle on delicate fibers while still providing a deep, thorough clean. We inspect each rug before cleaning to identify any areas of concern and adjust our approach accordingly. Our process uses all natural detergent and no harsh chemicals—just water, air, and careful handling.

Yes! We offer complimentary pickup and delivery throughout the Atlanta metro area. Our team will carefully roll and transport your rug to our facility, and return it to you once it's been professionally cleaned and dried. This service is included at no additional charge.

We clean all types of area rugs including Oriental rugs, Persian rugs, Turkish rugs, wool rugs, silk rugs, synthetic rugs, antique rugs, hand-knotted rugs, machine-made rugs, and specialty textiles. Each rug type is assessed individually to determine the best cleaning approach for its specific materials and construction.

We recommend professional cleaning every 1-3 years depending on foot traffic, pets, and environmental factors. High-traffic areas or homes with pets may benefit from annual cleaning, while rugs in less-used spaces can go longer between cleanings. Regular vacuuming and prompt attention to spills will help extend the time between professional cleanings.

Yes, we offer specialized pet urine removal treatments that target both stains and odors at their source. Our process washes odor-causing bacteria, sanitizes, and removes residue that regular cleaning may miss. For severe cases, multiple treatments may be necessary for complete removal.